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BlueWillow is part of LimeWire, and different kinds of message reach different people. Sending yours to the right place below is the difference between an answer and a long wait.
If an image will not generate, your credits look wrong, or something in the studio is behaving oddly, start at the LimeWire help centre. It is the route that reaches the support team with your account attached, which is what they need before they can look anything up. Describe what you typed, what you expected, and what happened instead.
Also the help centre, and write from the email address the account uses. Plans and what they include are listed on the pricing page. Never send card numbers — nobody needs them to find your payment.
To report generated content, or anything that breaks the rules or the law, write to [email protected]. That mailbox handles copyright and abuse for LimeWire and the services it operates, BlueWillow included. Include links and say plainly what is wrong.
Found a vulnerability? Send it to [email protected] rather than through support, so it goes straight to the people who can act on it.
If you wish to establish a business, marketing or technology partnership or are interested in learning about investment opportunities, please contact [email protected].
If you represent a media outlet, please send inquiries to [email protected].
No. Everything runs through the help centre and the addresses above.
The community server is still open — the old BlueWillow invite now leads to a server named LimeWire (Legacy) — but it is not a support channel. Anything involving your account or your money needs the help centre, because nobody should be posting account details in a public chat.
Ask through the help centre from the account's own email address. Deletion is permanent, so it is worth downloading anything you want to keep first.
We are not going to print a number here that we cannot stand behind on every day of the year. What does help: one message per issue, the account address on it, and the details above included the first time.
